This package emphasizes inclusivity, diversity, and cultural sensitivity in the hospitality industry.
Ideal Duration: 1 to 2 days, including interactive discussions and case studies.
Services included:
- Understanding Diversity and Inclusion: Recognizing and valuing diversity in the workplace, promoting inclusivity, and combating biases.
- Cultural Awareness and Sensitivity: Appreciating cultural differences, customs, and traditions to provide culturally sensitive services.
- Managing Diversity Conflicts: Handling conflicts arising from cultural differences, fostering respect, and creating a harmonious work environment.