This package focuses on training personnel in uniformed services, such as concierge, doorman, and valet staff.

Ideal Duration: 1 to 2 weeks, depending on the specific modules selected.

Services included:

• Guest Arrival and Departure Procedures: Greeting guests, handling luggage, and providing assistance during check-in/check-out.
• Concierge Services: Assisting guests with recommendations, reservations, and coordinating transportation.
• Security and Safety: Implementing security protocols, monitoring access, and responding to emergencies.
• Valet Services: Proper handling of guest vehicles, parking procedures, and efficient vehicle retrieval.
• Lobby Operations: Maintaining a welcoming atmosphere, managing guest inquiries, and providing information.