This training package focuses on delivering exceptional in-room dining and honor bar services to enhance guest experience and increase revenue.

Ideal Duration: 2 days to 1 week, depending on the desired depth of training.

Services included:

• In-Room Dining Operations: Taking orders, order delivery, tray setup, handling special requests, and providing personalized service in guest rooms.
• Menu Knowledge and Customization: Familiarizing with in-room dining menu items, dietary restrictions, customizing orders, and accommodating guest preferences.
• Honor Bar Management: Managing honor bar inventory, tracking consumption, restocking, and ensuring accurate billing for guest consumption.
• Timeliness and Presentation: Ensuring timely delivery, maintaining food temperature, proper plating, and enhancing presentation for in-room dining.
• Guest Satisfaction and Problem Resolution: Resolving guest issues promptly, handling complaints, and ensuring guest satisfaction with in-room dining services.