Specified skills refer to the specific abilities and competencies required to effectively perform tasks and fulfill responsibilities within a particular department or functional area of an organization. These skills are essential for professionals to excel in their roles and contribute to the overall success of the establishment. Department-specific skills ensure that operations within each department run smoothly as employees perform their duties effectively, contributing to streamlined operations and optimal performance.
Further, well trained employees equipped with job specific skills feel confident in their roles leading to higher job satisfaction, motivation, and a sense of professional growth. In turn, satisfied employees are more likely to stay with the establishment, reducing turnover and maintaining a stable workforce.
Overall, these specified skills are critical for the successful functioning of an organization and to achieve guest satisfaction, reputation, teamwork, and employee retention.
Training Modules
- Front Office Administration
- Food and Beverage Services
- Bar and Beverage Management
- In-room Dining and Honor Bar Services
- Food Production
- Stewarding and Hygiene
- Facilities Management
- Housekeeping
- Spa and Wellness
- Cost Control
- Revenue Control
- Provisioning and Stock Management
- Supervision Techniques
- Sales Techniques
- Suggestive Techniques
- Complaint and Grievance Handling
- Advanced Food Safety