This training package is designed to enhance the operational skills and knowledge of hotel staff at various levels, from front desk personnel to housekeeping and F&B staff.

Ideal Duration: 5 days to 2 weeks, depending on the specific modules chosen.

Services included:
Front Desk Operations: Check-in/check-out procedures, reservations management, guest services, and conflict resolution.
Housekeeping Management: Cleaning techniques, room maintenance, inventory management, and hygiene standards.
Food and Beverage Service: Table service, wine pairing, menu knowledge, etiquette, and upselling techniques.
Revenue Management: Pricing strategies, demand forecasting, and maximizing revenue opportunities.
Sales and Marketing: Effective selling techniques, guest relations, online reputation management, and promotional strategies.