This training package focuses on enhancing sales skills and techniques to drive revenue and increase guest satisfaction.
Ideal Duration: 3 days to 1 week, depending on the desired depth of training.
Services included:
- Effective Selling Strategies: Understanding customer needs, building rapport, overcoming objections, and closing sales effectively.
- Product Knowledge: In-depth knowledge of hotel offerings, amenities, packages, and upselling opportunities.
- Sales Presentation Skills: Presenting products and services persuasively, utilizing visual aids, and delivering compelling sales pitches.
- Negotiation and Relationship Building: Techniques for effective negotiation, building long-term client relationships, and fostering customer loyalty.
- Sales Tracking and Reporting: Utilizing sales tracking systems, analyzing data, generating reports, and identifying sales trends and opportunities.