This package focuses on developing skills and knowledge in food and beverage service operations.

Ideal Duration: 1 to 2 weeks, depending on the specific modules selected.

Services included:
Restaurant Operations: Table setup, greeting guests, order taking, and service techniques.
Wine and Beverage Knowledge: Wine pairing, beverage recommendations, and mixology basics.
Menu Knowledge and Upselling: Understanding menu items, suggestive selling techniques, and enhancing the guest experience.
Banquet Service: Managing large-scale events, buffet setup, and coordination with kitchen and event planners.
Service Etiquette: Formal dining etiquette, customer interaction, and handling guest requests.
Handling Special Requests and Dietary Restrictions: Understanding and accommodating dietary restrictions, allergies, and special occasions.
Service Recovery and Guest Satisfaction: Dealing with customer complaints, resolving issues, and ensuring guest satisfaction.