This package focuses on developing skills in suggestive selling techniques to enhance guest experiences and increase revenue.

Ideal Duration: 1 to 2 days, including interactive exercises and role-playing scenarios.

Services included:

• Upselling and Cross-Selling: Identifying opportunities for upselling, recommending additional products or services, and enhancing the guest experience.
• Product Knowledge: Familiarity with menu offerings, promotions, and special packages to effectively make suggestions.
• Effective Communication: Active listening, understanding guest preferences, and customizing recommendations.
• Building Rapport and Trust: Establishing a connection with guests, building trust, and creating personalized experiences.
• Overcoming Objections: Addressing guest concerns or objections, providing additional information, and overcoming resistance.