This package focuses on developing skills for support staff roles in the hospitality industry.

Ideal Duration: 1 to 2 weeks, depending on the specific modules selected.

Services included:

• Administrative Skills: Effective office management, document handling, and organizing schedules.
• Customer Service Essentials: Providing excellent customer service, handling inquiries, and resolving complaints.
• Technology and Software Proficiency: Familiarity with industry-specific software, data entry, and digital communication tools.
• Multitasking and Time Management: Prioritizing tasks, managing deadlines, and optimizing efficiency.
• Interdepartmental Collaboration: Building effective working relationships with other departments and fostering teamwork.